Terms And Conditions

Terms & Conditions

Please read these terms and conditions carefully before using this site:

www.bootshealthandbeauty.com is a site operated by WPP Group (UK) Ltd, registered in England and Wales under company number 02670617, with its registered office address at Sea Containers House, 18 Upper Ground, London SE1 9GL, UK, on behalf of Boots UK Limited, which is registered in England and Wales under company number 928555, with its registered office address at Nottingham NG2 3AA (referred to as ‘we’ or ‘Boots’ throughout these terms). By using this site, you confirm that you accept these terms and that you agree to comply with them. If you do not agree to these terms, you must not use this site.

Additional terms
The additional terms found in our Privacy Policy also apply to your use of this site.

Changes to these terms
We reserve the right to amend these terms and conditions from time to time, by posting new terms and conditions on this site. Your continued use of this site shall constitute on-going acceptance of these terms and conditions. Therefore, we recommend that you check these terms and conditions every time you wish to use this site, to ensure you understand the terms that apply.

Suspension or withdrawal of this site
We do not guarantee that this site, or any content on it, will always be available or uninterrupted. We may suspend, withdraw or restrict the availability of all or any part of this site for business or operational reasons.

Other websites
Certain hypertext links in this site may lead to other websites, which are not under the control of Boots. When you activate any of these links, you will leave this site. Boots has no control over, and will accept no responsibility or liability for, the material on any website that is not under the control of Boots.

Age limit
You must be at least 13 years of age to use this site.

We have taken every care in the preparation of the content of this site. However, we cannot guarantee uninterrupted and totally reliable access to this site and, therefore, cannot guarantee that the information will always be completely up to date and free of mistakes. To the extent permitted by applicable law, Boots disclaims all warranties, express or implied, as to the accuracy of the information contained in any of the materials on this site, and will accept no liability for any loss or damage arising from problems with access.

Boots shall not be liable to any person for any loss or damage that may arise from the use of any of the information contained in any of the materials on this site.

All brand names, product and service names and titles and copyrights used on this site are trademarks, trade names, service marks or copyrights of their respective holders. No permission is given by Boots for their use by any person other than the said holders, and such use may constitute an infringement of the holders’ rights.

All designs, text, graphics and their selection and arrangement on this site are the copyright of The Boots Company PLC (Company Number: 00027657) or its content providers. Permission is granted to users to electronically copy or print portions of this site for their own personal, non-commercial use. Any other use of materials on this site without Boots’ prior written consent is strictly prohibited.

Governing law
These terms and conditions shall be governed by, and construed in, accordance with English law. If any provision of these terms and conditions shall be unlawful, void or, for any reason, unenforceable, then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.


You can select items to add to your ‘saved products’ (which you can view on the top right of your browser). If you click to buy any products, you will be re-directed to the main boots.com site to complete the purchase. See boots.com for full terms and conditions of sale.

Please note that prices featured in past articles may have now changed, so please check boots.com for the most up-to-date pricing. The descriptions, specifications of goods and prices are accurate at the time of publishing the content on this site. However, Boots reserves the right to change and amend products and offers as necessary, so please check in store or on boots.com for details.

Whether you order in store, by phone or online, Boots can deliver to your home or workplace, or your choice of Boots stores nationwide, depending on the items ordered*. Boots stores vary in size and some of the goods described will be available only in large stores. To check availability of products, contact Boots Customer Care on 0345 121 9088 between 8.30am and 7pm (Mon-Fri); 8.45am and 5pm (Sat-Sun); and 9pm and 4pm (bank holidays)** . Customer Care is closed on Christmas Day and Easter Sunday.

For more information on delivery times and charges, please visit boots.com.

Yes – just follow these steps…
• Orders placed via any of our ordering channels (phone, internet, store or app) may be available for collection in store. For more information on our Order & Collect service, click here.
• Our Order Today, Collect In Store Tomorrow service, free when you spend £10 or more, does not apply to deliveries of prescription medicines, which are despatched directly from the Boots Walsall pharmacy, generally using Royal Mail’s 1st class, recorded-delivery service. For more information on prescription deliveries, click here.

Boots wants you to be satisfied with any goods you buy. If you are not, inform Boots Customer Care on 0345 121 9088 between 8.30am and 7pm (Mon-Fri), or 8.45am and 5pm (Sat-Sun). Bank holiday opening times may vary**.

*Service available in 2,376 stores; charges may apply.
**Local rates apply from BT landlines. Other providers’ charges may vary, so check with your provider for details. Boots may record your call to help maintain high standards of service.